Terms & Warranty

 

TERMS & CONDITIONS:

Wood is a natural product and variation of color and grain is to be expected. Deposits are non-refundable. All specifications must be provided with deposit.
Once a “Special Order” is submitted, no alterations may be made later.
There are no refunds or exchanges accepted on custom fabricated tops. Exclusions to this are limited to the following which are considered at the discretion of CBB & our manufacturers:

-Manufacturing defects such as splitting

-Tops manufactured to specifications not consistent with customer approved shop drawing.

Unfinished counter tops and tops with sink cut outs carry no factory warranty. Water damage and general wear and tear are not covered under any warranty.
If cut-offs are available, please specify when ordering that you would like to keep your cut-offs

Warranty for Michigan Maple Tops- https://www.butcherblock.com/about-the-wood-welded-companies/warranty-info/

Warranty for Boos Block Tops- https://www.johnboos.com/care.asp#warranty