Terms & Warranty
TERMS & CONDITIONS:
Wood is a natural product and variation of color and grain is to be expected. Deposits on custom orders are non-refundable. All specifications must be provided with deposit and further alterations may not be possible once an order is set into production (unless discussed otherwise with CBB staff).
All sales on custom fabricated tops are final. Any cosmetic defects must be reported within 48 hours of receipt, prior to installation (if inspection is not possible at the time of receipt). After installation, CBB does not assume liability for cosmetic issues, only repairs covered under our warranties. Exclusions to this are limited to the following which are considered at the discretion of CBB & our manufacturers:
-Manufacturing defects such as splitting or warping
-Tops manufactured to specifications not consistent with customer approved shop drawing.
Unfinished counter tops and tops with sink cut outs carry no factory warranty. Water damage and general wear and tear are not covered under any warranty.
If cut-offs are available, please specify when ordering that you would like to keep your cut-offs